Get in touch with PDFFILZ
Have a question about our tools, need assistance with your subscription, or want to suggest a new feature? Send us a message below.
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Frequently Asked Questions
Quick answers to the most common questions before reaching out.
Do you store or upload my files to a server?
No. PDFFILZ executes all PDF operations (merging, converting, compressing, signing, OCR) directly on your device using client-side WebAssembly. Your files never leave your browser.
How can I request a refund?
We offer a 14-day hassle-free refund policy. If you are not satisfied with your Pro plan or Starter Pack, simply email support@pdffilz.com with your account details.
Is PDFFILZ really free?
Yes! Every tool includes free daily operations with full on-device privacy. Optional Pro plans unlock unlimited daily usage and priority processing.
Looking for guides and tutorials? Visit our PDF Guides or check our About Page.